THE KULT FAQS

The Kanvas Kult is our way of rewarding our most loyal customers who choose to shop with us! We want to show our appreciation and return the love.

The Kanvas Kult rewards program has three level rankings (1, 2 and 3). Every purchase you make at our online store contributes to your Kanvas Kult level excluding the purchase of e-Gift cards.

As a new Kanvas Kult devotee, we will be with you on your skin journey and include samples with every order. You'll also receive and a special birthday surprise we know you'll love! This will occur on a 12 month periodic cycle when you spend over $300 AUD per year (12 months).

As a Kanvas Kult devotee Level 2, your love for skin care is second to none. That's why you'll always be the first to know about our exclusive promos, deals and receive more samples specifically tailored for your skin. You’ll also enjoy an even cooler birthday surprise in the mail when you spend over $600 AUD per year with us (12 months).

The Level 3 Kanvas Kult member has read our poem and memorised it word-to-word. We know they are a true believer of the #loveyourkanvas mantra and preach it to all their friends and family. That is why we have to reciprocate the love and reward you with even more special benefits including lots of cool samples with every order, a unique birthday gift, beauty boxes and exclusive deals and offers only you can access on a 12 month cycle (spend $1000+).

Trust us - the Kanvas beauty boxes ain't no ordinary 'beauty box' - we will personally pack these boxes with love and care! You will receive samples and a full size product specifically tailored for your skin type. You will be notified when your Kanvas Beauty Box is on its way! You can also receive your Kanvas Beauty Box with your order—dont worry, we'll let you know!

The Kanvas Kult Bonus can be anything from a full sized product, free shipping discount codes to some random surprise 'thank you' gift in the mail. Whatever it is, we want to surprise you! This is only available for our special Kanvas Kult members (1, 2 and 3) in a 12 month periodic cycle.

Kanvas Kult Beauty Boxes will be available starting in January each year. You will receive an e-mail advising you of when your Kanvas Beauty Box is ready for you! ♡

The Kanvas Kult Beauty Box is available to all level members 1, 2 and 3 each year. This is an additional act of love we want to give our Kanvas Beauty members.

Can anyone be apart of Kanvas Kult?Yes, most people in Australia can be a part of the Kanvas Kult. There are some exceptions as all things, but please check out the Kanvas Kult Terms & Conditions to find out more.

If you are an existing customer or e-mail subscriber, then you are automatically in the program! Your benefits and rewards not only start there, but will increase according to your "spend amount".

If you are new to Kanvas Beauty, you can join us by subscribing to our e-newsletter or by making a purchase online at www.kanvasbeauty.com.au.

Once you have obtained a Kanvas Kult level, you will be able to enjoy all its special benefits in a 12 months period until we review your Kanvas Kult level at the start of every year.

We review all Kanvas Kult members' spend mount at the start of every year (12 months). Your spend amount is calculated in Australian dollars (AUD) and includes purchases at www.kanvasbeauty.com.au. Kanvas Kult "spend amount" excludes returns, refunds, delivery fees, and the purchases of e-Gift Cards.

No, the purchases of an e-Gift Card do not count towards a Kanvas Kult member's level. However, the redemption of an e-Gift Card will count towards a Kanvas Kult member's level once products are purchased with it at www.kanvasbeauty.com.au.

Please change your details by contacting us here or email us at hello@kanvasbeauty.com.au.

Your email may have been entered incorrectly in our system or you may have unsubscribed from our e-newsletters. Please also check your 'Junk' folder and contact us if you are still not receiving Kanvas Kult e-mails here or e-mail us at hello@kanvasbeauty.com.au.

Yes, this can be arranged by contacting us here or e-mailing us at hello@kanvasbeauty.com.au.