M I N I M U M  S P E N D

There is no minimum spend to shop online at Kanvas Beauty. However, to take advantage of our free shipping offer within Australia, you must spend over $50 AUD. 

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D E L I V E R Y  O P T I O N S

We offer two different shipping methods. Please see below for further details:

Australia Post Standard (5-7 business days) - FREE on orders $50 or more

Australia Post Express (1-2 business days) - FREE on orders $99 or more

Once orders are shipped, they are not able to be changed, added to or cancelled.

If you place your order over a weekend or on a public holiday, it will be processed and sent out the next business day (Monday - Friday).

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Please note shipping times are a guideline only and subject to change. You may experience slightly longer delivery times during peak periods (sales/promos) or due to other Australia Post delivery issues that are our of KANVAS BEAUTY’s control. Online orders are processed and shipped from Melbourne, Victoria and follow any Victorian Public Holidays.

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2 4  H O U R S  D I S P A T C H

We ship all orders within 24 hours (weekends and public holidays excluded), provided all your items are in stock. We promise to always try our best to get your KANVAS BEAUTY order to you as quickly as possible, however, we are not able to guarantee next day delivery.

NOTE: during peak periods (i.e. sale times or public holidays), 24 hour day dispatch may not be possible.

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P A C K A G I N G  O P T I O N S

We offer awesome packaging made out of recycled materials to save trees. Your order will be packed with love and lined with our FSC certified tissue paper that is also eco-friendly.

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T R A C K I N G

You will receive an email with your tracking information once your order has been processed.

Please allow up to 24 hours for tracking information to be provided.

You can track the progress of your order by entering your tracking number below:​

T R A C K  N O W

If you are unable to locate your tracking number, or if you have any questions about your shipped order please contact us here and our customer service team will be in touch with you within 24 hours.

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A U T H O R I T Y  T O  L E A V E  ( A T L ) ?

To minimise the risk of contracting COVID-19, all deliveries (at your delivery address or at the Post Office) will no longer require a signature. A courier or staff member will ask and record your name, and acknowledge delivery in the system. Someone will need to be at the delivery address for this to occur, otherwise standard delivery procedures apply.

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L O S T  O R  D A M A G E D  G O O D S

If your order is lost or damaged in transit, please contact our customer service team immediately. If you have not received your order within 5 working days, please contact us here or at hello@kanvasbeauty.com.au and we will be happy to assist.